CUSTOMER

EXPERIENCE

GAIN THE CUSTOMER EXPERIENCE STATS YOU SHOULD KNOW

WHO ARE WE?

RE-AK technologies help companies improve their user knowledge. Our technology uses cutting edge biometrics and deep learning algorithms to detect emotions and cognitive states.

The KIT-NUCLEUSTM solution is able to quickly help a business know what their customer truly feel.

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WHY SHOULD YOU USE OUR SOLUTION?

Surveys and focus groups can't bring enough information regarding client feelings. In addition, these methods are not directly related to the real environment.

The KIT-NUCLEUS is destined for managers who are seeking accurate insights in order to make the best decisions.

Our solution was developed wirelessly to allow the participant to be mobile.

The KIT-NUCLEUS can be deployed in all environments.

EVERYWHERE

EVERYWHERE

QUICK AND EASY

QUICK AND EASY

With a fast set-up, you can easily have access to our emotional and cognitive panel to understand what your customers truly feel.

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OUR OFFERS

You can rent the device on your own and manage your frequent study. You will hence have access to our web platform.

Customized service. It is a turnkey offer. We take care of everything. ( Methodology, People, Report).

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CASE OF USE

Design test for store, restaurant and VIP salon

Customer journey evaluation

Website and digital platform improvement

Sensorial experience

Measure of the impact of a specific problematic (furniture selection, space organization...)

Project, marketing content and promotion selection

Tracking RO and CX KPIs

Competition analysis

Online & Offline analysis