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CUSTOMER

EXPERIENCE

GAIN THE CUSTOMER EXPERIENCE STATS YOU SHOULD KNOW

WHO ARE WE?

RE-AK technologies helps companies improve their user knowledge. Our technology uses cutting edge biometrics and deep learning algorithms to detect emotions and cognitive states.

The Kit NUCLEUS solution is able to quickly analyzes physiologic, facial and encephalographic measures for customer.The information is the processed

WHY SHOULD YOU USE OUR SOLUTION?

Surveys and focus groups can't bring enough information regarding clients' feelings. In addition, these methods are not directly related to the real environment .

The Kit-NUCLEUS is destined for managers who are seeking for accurate insights in order to take the best decisions. The CX and UX fileds are copeting

EVERYWHERE

Our solution was developed  wireless to allow the participant to be mobile.

The kit-NUCLEUS can be deployed in all environments.

With a fast set-up can easily have access to our emotional and cognitive panel to understand what you customer are living

QUICK AND EASY

OUR OFFERS

You can rent the device on your own and manage your frequent study. You will hence have access to our web platform to insert the biometric measures in your process. (24 months rental contract)

Customized service. It is a turnkey offer. We take care of the methodology, people recruitment and report.

CASE OF USE

Design test for store, restaurant and VIP salon

Customer journey evaluation

Website and digital platform improvement

Sensorial experience

Measure of the impact of a specific problematic (furniture selection, space organization...)

Project, marketing content and promotion selection

Tracking RO and CX KPIs

Competition analysis

Online & Offline analysis

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